Shipcloud Blog ALTRUAN | How Altruan uses Shipcloud to operate efficiently

[vc_row row_height_percent="0" override_padding="yes" h_padding="2" top_padding="2" bottom_padding="0" back_color="white" overlay_alpha="100" gutter_size="3" column_width_percent="100" shift_y="0" z_index="0" changer_back_color="yes" row_height_use_pixel="" uncode_shortcode_id="126980" back_color_type="uncode-palette"][vc_column column_width_percent="100" gutter_size="4" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" zoom_width="0" zoom_height="0" uncode_shortcode_id="124855"][vc_row_inner limit_content=""][vc_column_inner column_width_percent="100" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="185581"][vc_single_image media="108632" dynamic="yes" media_width_percent="100" media_ratio="two-one" shape="img-round" radius="xs" uncode_shortcode_id="331224"][vc_empty_space empty_h="0"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row row_height_percent="0" override_padding="yes" h_padding="2" top_padding="0" bottom_padding="0" back_color="white" overlay_alpha="100" gutter_size="3" column_width_percent="100" shift_y="-5" z_index="1" changer_back_color="yes" row_height_use_pixel="" uncode_shortcode_id="295188" back_color_type="uncode-palette"][vc_column column_width_use_pixel="yes" gutter_size="4" override_padding="yes" column_padding="0" style="light" font_family="font-805215" back_color="white" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" zoom_width="0" zoom_height="0" uncode_shortcode_id="521845" column_width_pixel="850" back_color_type="uncode-palette"][vc_row_inner limit_content=""][vc_column_inner column_width_use_pixel="yes" gutter_size="2" override_padding="yes" column_padding="0" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="448920" column_width_pixel="625" css=".vc_custom_1648407581735{padding-top: 72px !important;}"][vc_custom_heading text_color="accent" heading_semantic="div" text_font="font-805215" text_size="" text_weight="500" text_space="fontspace-178011" uncode_shortcode_id="128030" text_color_type="uncode-palette"]Customer stories[/vc_custom_heading][vc_custom_heading heading_semantic="h1" uncode_shortcode_id="702415"]Altruan's Journey with Shipcloud: Streamlining Omnichannel Wholesale Operations [/vc_custom_heading][vc_column_text text_lead="yes" uncode_shortcode_id="907624" el_class="pt-0"]Altruan GmbH is a dynamic wholesaler of hygiene and care products operating in the omnichannel sector. Established in 2021 in southern Germany, Altruan quickly expanded its market reach through a robust sales team, a comprehensive online shop, and more than ten marketplaces. Additionally, Altruan is actively involved in providing assistive devices, ensuring a wide-ranging and impactful presence in the industry.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner row_inner_height_percent="0" back_color="Grey-100" overlay_alpha="50" gutter_size="3" shift_y="0" z_index="0" limit_content="" uncode_shortcode_id="107932" back_color_type="uncode-palette"][vc_column_inner column_width_percent="100" gutter_size="4" override_padding="yes" column_padding="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="201242"][vc_single_image media="130812" media_width_percent="100" alignment="center" media_title_uppercase="" uncode_shortcode_id="133073"][/vc_column_inner][/vc_row_inner][vc_row_inner limit_content=""][vc_column_inner column_width_use_pixel="yes" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="923439" column_width_pixel="625"][vc_custom_heading uncode_shortcode_id="180116"]Shipping process made easy[/vc_custom_heading][vc_column_text text_lead="yes" uncode_shortcode_id="190506"]From the outset, Altruan adopted the ERP system Weclapp, which offered a native integration with Shipcloud. This seamless integration was crucial for optimizing their packaging and shipping processes. Altruan developed a custom application that managed shipments directly from Weclapp through Shipcloud, resulting in significant time savings and process reliability. As Altruan experienced rapid growth, they introduced the advanced and powerful Pulpo WMS in 2023. Although Pulpo WMS lacked a native Shipcloud interface, Altruan collaborated with Wals.Pro to develop a bespoke integration, ensuring continued efficiency in their operations. The native Weclapp-Shipcloud interface remains a valuable asset for handling special cases. [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner limit_content=""][vc_column_inner column_width_use_pixel="yes" gutter_size="2" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="253058" column_width_pixel="625"][vc_custom_heading text_size="h3" uncode_shortcode_id="127670"]Why Shipcloud? [/vc_custom_heading][vc_column_text text_lead="yes" uncode_shortcode_id="200846" el_class="pt-0"]Shipcloud became an integral part of Altruan's operations right from their initial use of Weclapp, thanks to its native interface and straightforward onboarding process. The platform's performance, centralized tracking for multiple carriers, and a user-friendly returns portal for customers were significant advantages. Additionally, Shipcloud's REST API proved invaluable for Altruan's custom developments, further enhancing their operational capabilities.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner limit_content=""][vc_column_inner column_width_use_pixel="yes" gutter_size="2" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="253058" column_width_pixel="625"][vc_custom_heading text_size="h3" uncode_shortcode_id="161232"]Taking a corner [/vc_custom_heading][vc_column_text text_lead="yes" uncode_shortcode_id="978480" el_class="pt-0"]Transitioning to Shipcloud was relatively smooth for Altruan, primarily because their system was launched as a greenfield project. The seamless integration with Weclapp and the numerous benefits offered by Shipcloud made the switch an easy decision. [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner row_inner_height_percent="0" back_color="Grey-100" overlay_alpha="50" gutter_size="3" shift_y="0" z_index="0" limit_content="" uncode_shortcode_id="107932" back_color_type="uncode-palette"][vc_column_inner column_width_percent="100" gutter_size="4" override_padding="yes" column_padding="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="201242"][vc_single_image media="130820" media_width_percent="100" alignment="center" media_title_uppercase="" uncode_shortcode_id="118731"][/vc_column_inner][/vc_row_inner][vc_row_inner limit_content=""][vc_column_inner column_width_use_pixel="yes" gutter_size="2" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="253058" column_width_pixel="625"][vc_custom_heading text_size="h3" uncode_shortcode_id="171036"]Key Benefits of Shipcloud [/vc_custom_heading][vc_column_text text_lead="yes" uncode_shortcode_id="115954" el_class="pt-0"]Quantifying the benefits of Shipcloud is challenging, but several key advantages stand out. The platform supports Altruan's specific needs, such as handling multi-package shipments, working with multiple carriers, and offering substantial time savings compared to manual label creation. The centralized tracking system is also a significant support enhancement, providing clear visibility on package whereabouts for both the company and its customers. Moreover, the returns portal simplifies the process of creating return labels, enhancing customer satisfaction. [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner limit_content=""][vc_column_inner column_width_use_pixel="yes" gutter_size="2" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="253058" column_width_pixel="625"][vc_custom_heading text_size="h3" uncode_shortcode_id="765460"]Shipping Partners and Global Reach [/vc_custom_heading][vc_column_text text_lead="yes" uncode_shortcode_id="213694" el_class="pt-0"]Altruan collaborates with DHL, UPS, and DB Schenker to ensure reliable and efficient delivery services. While they ship worldwide, international shipping is increasingly important to their business, reflecting their growing global customer base. [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner limit_content=""][vc_column_inner column_width_use_pixel="yes" gutter_size="2" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="253058" column_width_pixel="625"][vc_custom_heading text_size="h3" uncode_shortcode_id="504246"]Collaborating at eye level [/vc_custom_heading][vc_column_text text_lead="yes" uncode_shortcode_id="154898" el_class="pt-0"]The collaboration between Altruan and Shipcloud has been both technologically and personally rewarding. The Shipcloud support team is prompt and engages with Altruan on an equal footing. This relationship allows for detailed technical discussions, ensuring that Altruan's specific requirements are met effectively. [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner limit_content=""][vc_column_inner column_width_use_pixel="yes" gutter_size="2" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0"